What to hand over to an e-commerce virtual assistant first

The best first tasks for a VA are frequent, rules-based and easy to check: product uploads, inventory updates, order tracking and standard customer replies.

Document before delegating

A one-page SOP per task — with screenshots and examples — prevents most early mistakes and makes quality independent of any one person.

Keep these with you

Pricing strategy, supplier negotiations and advertising budgets should stay with the owner or a specialist until the operation is stable.